One of the down sides of being a Licensed Immigration Adviser to New Zealand is sometimes dashing people’s hopes and dreams when I have to tell them I can’t help. Fortunately, for many of those I work with the way forward is clear but then there is the middle ground.
Everyone I have worked with has been special for one reason or another but for some the journey to get their Visa has been a bit more special. I might be the expert with the know how and experience to ensure an Applicant stands the strongest possible chance of being successful but many of my Clients may not be aware that I am learning from them in equal measure. They reinforce daily something that is not in any operational manual …. the will to get the job done. So, on the rare occasions when it feels that the proverbial brick wall has been hit, I am inspired to trawl through instructions late into the night or research the internet to help resolve the issue. A good working relationship between an Adviser and Client is one of trust and respect and at its best is a tour de force of a partnership.
In cases where I really can’t help it is best to be honest from the start. Anything else would be unethical but on one or two occasions it has been the will of the Applicant that has made me try against some uphill odds. The satisfaction of knowing my New Zealand ‘family’ is just that little bit larger and contributing to New Zealand’s economy is immense.